Frequently Asked Questions
If you have questions that aren't answered below, please call us at (972) 269-5334.
How do I get my order?
You have 2 options:
1. Pick up from Grand Prairie
2. Delivery
How far in advance do I need to place my order?
Time frame varies by the type of item and quantity.
3 days in advance:
– Parties less than 50
– Non-custom items such as Bundt Cakes, Cookies, and Cupcakes.
1 week in advance:
– Parties more than 50
– All custom orders
1 month in advance:
– All wedding orders and corporate orders
Where do you deliver?
We deliver all over the DFW area. If you are not sure if we deliver to your area feel free to call, chat, or email us to confirm.
For your convenience, shipping options/prices can be calculated at online checkout.
What is needed when placing custom orders?
Please make sure you have a budget in mind, colors, themes, or ideas, number of servings needed, and date of event.
Inspirational photos are welcomed.
How much is delivery fee?
– $10 for deliveries within 10 miles (75051 zip code)
– $20 for deliveries within 11-25 miles (75051 zip code)
– $30 for deliveries over 26-40 miles (75051 zip code)
– Free delivery for orders of $150 or more
What forms of payment do you accept?
– Order online via credit/debit card or bank account
– Cash
All forms of payment due prior to order being completed.
How do I reserve a date for my event?
– You will have to put 50% down to reserve dates that are $150 or more.
– Anything under $150 must be paid in full before date is reserved.
When is payment due?
Payment is due 1 week before event date or the agreed upon date on listed on the invoice.
Are you available on Saturdays?
Yes, our location hours are below:
Sunday – Closed (Online Orders Only)
Monday – Closed (Online Orders Only)
Tuesday – 10:00 am-05:30 pm
Wednesday – 10:00 am-05:30 pm
Thursday – 10:00 am-05:30 pm
Friday – 10:00 am-05:30 pm
Saturday -10:00 am-05:30 pm
At this time, the storefront is closed due to construction.
Do you provide tastings?
Yes!
Weddings over 120 people: no charge
Weddings less than 120 people:
– 3 flavors for $15
– 6 flavors for $30
Price per couple and fee is applied to your deposit to decide to book with us.
Contact us for corporate pricing and to schedule a tasting appointment.
